I worked as a software support consultant, being in the industry for the past 15 years I have achieved in-house certificates while working for Sage South Africa. I'm currently studying financial accounting with ICB. I am a positive, enthusiastic, and self-motivated person. I believe the life experiences I have gained so far would enable me to deal with your customers in a positive manner in line with the expectations of the role and also with respect to the code of conduct required by your organisation. The key skills, qualities, and attributes I have that I feel would be beneficial to the role include: • A reliable, trustworthy, and flexible approach to all tasks; • Being able to maintain a genuine, happy, and positive attitude whilst at work; • An understanding of how important customer services is within the role; • Able to communicate professionally with all customers and clients; • An ability to work under pressure and complete all tasks in line with the job description. • Assisting the other team members whilst carrying out their duties.