I’ve worked for Pentravel for 14 years as a travel consultant which included maintaining a high level of administrative skills as well as customer relations I started at Pentravel as an Agent and have since achieved the title of an Elite Travel Expert. This role helped me develop my skills in excellent customer service, dealing with the sales process from start to finish, assisting clients and colleagues with regular problem solving and handling customer complaints. Although I thoroughly enjoyed my career in the Travel & Tourism trade, I am excited at the opportunity to broaden my horizons and start a new career