I have developed and supported strategic and tactical projects by reporting, performing data mining, creating reports and developing business intelligence requirements for business units. I have been responsible for undertaking complex information analysis in response to enquiries, and interpret and provide accurate and timely information to managers and services in a format that is easily understood and relevant to the decision-making process. This involved the receipting of complex and sensitive information to analyse, interpreting and presenting in an appropriate format where there may be barriers to understanding.