I am Lona Figlan (24) years of age, a Bachelor of Arts graduate who majored in Psychology at the University of Pretoria. I am an honest, observant and polite person, a very hard worker who has respect for all individuals and works diligently and tirelessly. My personal skills include technical writing, adaptability, able to work in a multi-disciplinary team, successful submissions of competitive proposals, good etiquette, good time management and flexibility in cognition. I am self-motivated and good in decision making. I am aware that working with customers or clients requires an individual who is willing to assist at all times while keeping a good rapport and a welcoming face.