Dear Sir/Madam I've worked in the customer service industry dealing with client enquiries and handling administration duties for more than 15 years. I have retail sales experience and some telesales experience. I am such a fast learner and I'm open to learning new skills and processes. I take pride in my work and I believe in the art of listening to understand, which is very important in order to provide excellent customer service. I have experience in updating websites with travel packages for Getaway Travel, magazine covers for RamsayMedia and stack dates for Safmarine, which means I pay attention to detail. My Qualifications: Matric More than 15 years work experience. Exceptional work ethic. I strive for continued excellence. I have completed a 1 year Business Communication programme. Thank you for your consideration. Kind regards Inshaaf