1. Grew customer base by 75% within 6 months 2. Improved cash flow from negative bank balance to positive bank balance within 6 months 3. Improved call centre performance from answering 40% of calls entering the queue in a managed healthcare environment to 90% within 6 months 4. Improved Debtors ageing from +180 days to 30 days within 6 months 5. Produced unqualified annual financial statements